All customized apparel orders are FINAL SALE
Returns on non-customized apparel orders are only accepted in person during
booth hours at the event site. No returns will be accepted after the event date(s)
have passed.
Exchanges are only permitted on unwashed, unworn and non-customized orders
and must be made in person during the event/tournament at the
RushTeamApparel booth.
Order Issues We are always happy to correct any issues with your order. Please
inform a staff member at our booth as soon as an issue is recognized. If you believe
there is a quality issue with your garment after the event has passed, please email
orders@rushteamapparel.com within 30 days of purchase to initiate an exchange or receive corrections.
Changes or Modifications to orders Due to the custom nature of our products we
are unable to make any changes or modifications to orders placed for on-site pick
up. If you wish to exchange non-customized apparel orders or add customization
options to your garment you will need to visit the sales booth after our team has
completed your initial order and you have received the garment from the booth.
Shipping Due to the custom nature of our products shipping orders will take 2-4
weeks to process following the completion of the event/tournament dates. As soon
as your order has shipped you will receive tracking details via email or text. Please
keep in mind with the current supply chain shortages we will not be able to
expedite any orders at this time.
If you fail to pick up your order on-site please email
orders@rushteamapparel.com with the first and last name your order was
placed under. A shipping fee will be requested prior to shipment.